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CHAPTER 4
Working procedures (page 84)
Job description (page 91)
Noncompete agreement (page 94)

CHAPTER 5
Application form (page 106)

CHAPTER 6
Performance evaluation (page 126)
Salary adjustment compilation (page 129)

CHAPTER 7
Assignment questionnaire--both sides (page 134)
Creative review checklist (page 141)

CHAPTER 9
Mission statement (page 166)

CHAPTER 10
Press release (page 178)

CHAPTER 11
Nondisclosure agreement (page 202)

CHAPTER 12
Retainer agreement (page 225)

CHAPTER 13
Client survey--both forms (page 268)

CHAPTER 15
Daily time sheet (page 314)
Employee productivity record (page 315)
Balance sheet (page 317)
Income statement (page 318)
Five-year trend tracker/calculation (pages 320 and 321)

CHAPTER 16
Valuation worksheet (page 349)

APPENDIX IV
Financial plan--9 pages (pages 391 to 393)
Estimating worksheet (page 394)
Letter of agreement--3 pages (page 395)
Detailed proposal --14 pages (pages 396 to 399)
Employee handbook--14 pages (pages 400 to 403)
Agent agreement--3 pages (page 404)
Work-for-hire agreement (page 405)
Emergency planning form--3 pages (page 406)