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Subject Index

This page contains four indices to information that has appeared in the Creative Business newsletter in the last several years. It was last updated on June 8, 2009.

For a full review of what we have published, scroll down to check all four.

CREATIVE BUSINESS NEWSLETTER ARTICLE INDEX

CREATIVE BUSINESS NEWSLETTER BENCHMARKS/TIPS

The following index lists alphabetically those subjects that have been featured as a management benchmark or tip in issues of the Creative Business newsletter available for downloading. Creative Business subscribers (only!) may call--(617) 451-0041--to discuss application. Our office hours are 9am to 3pm Eastern Time. Voice mail is available at other times.

Accounts receivable, % of income tied up. What's appropriate--March/April 2009 (Entire Newsletter)
Aging reports. How often to run for accounts receiveable and work-in-progress--Sept/Oct 2005 (Entire Newsletter)
Bad Debts. Guidelines for the ability to absorb--July/August 2002 (Entire Newsletter)
Bank statements. Have sent to home address--May/June 2006 (Entire Newsletter)
Billable efficiency (utilization rate). Percentage--July/August 2000 (Entire Newsletter); how often to calculate--March/April 2007 (Entire Newsletter); including after-hours time in--March/April 2006 (Entire Newsletter)
Billing. How soon after project completion--May/June 2003 (Entire Newsletter); when project has been delayed--Sept/Oct 2004 (Entire Newsletter)
Business growth. What's safe--see the booklet "50 Business Standards" (Booklet)
Bookkeeping. Average weekly time--see the booklet "50 Business Standards" (Booklet)
Cancellation (kill) fees. What's appropriate--March/April 2001 (Entire Newsletter)
Check signatures. Required for a multiple owner firm--Jan/Feb 2001 (Entire Newsletter)
Clients. Ratio of repeat to new--see the booklet "50 Business Standards" (Booklet)
Competitive clients. Separating work from--May/June 2002 (Entire Newsletter)
Contacts. Times needed to get projects--see the booklet "50 Business Standards" (Booklet)
Crucial period of growth. What's typical in a firm's development--Jan/Feb 2006 (Entire Newsletter)
Current ratio. How to calculate what's normal--Nov/Dec 2006 (Entire Newsletter)
Days sales outstanding (DSO). How to calculate--Nov/Dec 2008 (Entire Newsletter)
Education and training budget. How much--March/April 2003 (Entire Newsletter)
Employee raises. Longest interval between--Nov/Dec 2003 (Also See "Employee salary reviews/adjustments") (Entire Newsletter)
Employee salary reviews/adjustments. How often--July/August 2003 (Also see "Employee raises") (Entire Newsletter)
Employees reporting to one supervisor. How many--Sept/Oct 2006 (Entire Newsletter)
Estimating & proposal writing time. What's appropriate--see the booklet "50 Business Standards" (Booklet)
Estimates, how long valid for. What's appropriate--July/August 2006 (Entire Newsletter)
Estimate reductions. Where to allocate the cost--July/August 2008 (Entire Newsletter)
Equity. When to check your firm's--Nov/Dec 2002 (Entire Newsletter)
Fee income. Target as % of billable payroll--Nov/Dec 2001 (Entire Newsletter)
Fee multiplier. For employees--July/August 2004 (Entire Newsletter)
Finder's fee. What's appropriate--Sept/Oct 2002 (Entire Newsletter)
Get new clients. Fastest way to--Jan/Feb 2002 (Entire Newsletter)
Hiring staff. When to--see the booklet "50 Business Standards" (Booklet)
Income allocation. By business function--see the booklet "50 Business Standards" (Booklet)
Income per employee. What's appropriate--see the booklet "50 Business Standards" (Booklet)
Inflation rate. 2007 for businesses--Sept/Oct 2007 (Entire Newsletter)
Information gathering. As percentage of production time--July/August 2001 (Entire Newsletter)
Invoice payment. How long?--Sept/Oct 2008 (Entire Newsletter); and booklet "50 Business Standards" (Booklet) (Also see "Billing")
Invoicing. See "Billing"
Labor ratios. Creative to administrative--Sept/Oct 2003 (Entire Newsletter)
Liquidity required. What's appropriate--see the booklet "50 Business Standards" (Booklet)
Lowering estimates. By allocating costs, not fudging numbers--March/April 2002 (Entire Newsletter)
Markups. What's appropriate--see the booklet "50 Business Standards" (Booklet)
Marketing costs & time. What's appropriate--see the booklet "50 Business Standards" (Booklet)
Marketing radius. What is practical--Jan/Feb 2005 (Entire Newsletter)
Marketing staff. Ratio to producing staff--July/August 2007 (Entire Newsletter)
Marketing success. What's realistic--see the booklet "50 Business Standards" (Booklet)
Minimum fee policy. What's appropriate--March/April 2000 (Entire Newsletter)
Overcommitting. What's prudent--May/June 2009 (Entire Newsletter)
Payment schedules. For outside (freelance) help--May/June 2005 (Entire Newsletter); knowing clients'--Jan/Feb 2003 (Entire Newsletter)
Persuasion. Use of "and" rather than "but"--Nov/Dec 2007 (Entire Newsletter)
Presentations. How many to make--March/April 2004 (Entire Newsletter)
Pricing. Adopting a non-discrimination policy--May/June 2004 (Entire Newsletter) and May/June 2007 (Entire Newsletter); relating to what other professionals charge--Nov/Dec 2005 (Entire Newsletter)
Profitability. Goal for creative services firms--Jan/Feb 2004 (Entire Newsletter); from repeat versus new clients--Jan/Feb 2009 (Entire Newsletter)
Promotion. Response as a function of exposure--Jan/Feb 2008 (Entire Newsletter)
Proposals and estimates. How long good for--July/August 2006 (Entire Newsletter)
Quick ratio. What's appropriate--see the booklet "50 Business Standards" (Booklet)
Records. How long to keep--May/June 2008 (Entire Newsletter)
Relationships. Business versus personal--March/April 2005 (Entire Newsletter)
Repeat/new client business ratio. What's appropriate--see the booklet "50 Business Standards" (Booklet)
Sales contacts. Average until business changes hands--see the booklet "50 Business Standards" (Booklet)
Space requirements. What's appropriate--see the booklet "50 Business Standards" (Booklet)
Staff compensation. Additional when professionals work an occasional extra hour or two?--Sept/Oct 2001 (Entire Newsletter)
Supervision. Ratio of to employees--Sept/Oct 2006 (Entire Newsletter)
Terms & conditions. What are normal--see the booklet "50 Business Standards" (Booklet)
Time estimates. Importance in improving profitability--July/August 2005 (Entire Newsletter)
Turning down projects. What is normal?--Jan/Feb 2007 (Entire Newsletter)
Unbilled time and expenses. How much income is needed to compensate--March/April 2008 (Entire Newsletter)
Uncollected invoices. Appropriate average--May/June 2001 (Entire Newsletter)
Work backlog. What's appropriate--see the booklet "50 Business Standards" (Booklet)
Work-in-Progress Aging Report. How to use--Nov/Dec 2004 (Entire Newsletter)
Workload.
How much to commit to--see the booklet "50 Business Standards" (Booklet)
Working hours per week. What's normal?--see the booklet "50 Business Standards"(Booklet)

MANAGEMENT BENCHMARKS| FORMS | RETURN TO TOP OF PAGE

CREATIVE BUSINESS NEWSLETTER ADVICE INDEX

CREATIVE BUSINESS NEWSLETTER FORMS INDEX

MANAGEMENT BENCHMARKS| ADVICE | FORMS | RETURN TO TOP OF PAGE